Frequently Asked Questions
Everything you need to know about shopping with Freebird.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for specific advice.
Do you offer international shipping?
Yes, Freebird ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
Are your materials sustainably sourced?
We are committed to ethical fashion. We work closely with our manufacturers to ensure high-quality materials and fair labor practices across our entire supply chain.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.